Returns & Exchanges

At Direct Coins, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and include the printed return authorization slip inside the box.

• 3.
  Ship the Items

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, your refund will be processed back to your original payment method within 5-10 business days.